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less than 90-day shelf life), outdated, or seasonal All narcotics and other controlled substancesĪll short-dated (e.g.Products that are non-stock (product status is 14-21 Days) or have beenĭrop-shipped (product status is 7-14 Days) directly from the manufacturer Products containing hazardous chemicals.Products used to analyze human body tissue.Products labeled ‘sterile’ or ‘sterilized’.Products that are regulated and/or require a medical license to purchase Is without all original packaging, labeling, package inserts, or operating Reason for returning, and attach any applicable pictures.īttn will not accept returns for the following products:Īny item which has been used after opening, stickered, marked, defaced, or Place the order number in the subject line, include a brief description of the If your product is eligible for return In the email, Your product must be returned in the same packaging, condition and quantity it Included in your correspondence, we will be unable to verify eligibility for aīttn will only accept returns up to 14 business days after your delivery date. If damage is reported after 72 hours, your product Please include your order number, a description of Product is damaged, defective, or incorrect. Please inspect your order upon receipt and contact bttn immediately if your Shipped before cancellation is confirmed, you will not be able to cancel your You will be issued a refund to your original form of payment. After your cancellation has been confirmed, If you wish to cancel your order, you must request aĬancellation the same day your order is placed. Most of our products ship out within 24-48 business hours, depending onĪvailability. Create a new email with the subject line "Bttn (Order #)" PO.Download your organization's PO to your computer.
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If you are paying by check, please promptly send all checks toĤ24 2nd Ave W, Suite 700 Seattle, WA 98119.Įnsure that your Purchase Order correctly reflects the order placed on Payments are accepted via card, check, or PO. Information on our shipping policy, please refer to our Our team will reach out to you directly to confirm shipping costs. Over 100lbs will be marked in our system as “freight collect” and someone from
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For those under $199, a $10 fee will be added, while those under $99 will have a $20 fee added for shipping. All orders over $199 include free shipping. Bttn offers a variety of shipping options to best fit your orders.
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